Garda Confidential No.: 1 800 666 111

Frequently Asked Questions

General

Page Description Short 
How do I report a crime or a missing person? How do I report a crime or a missing person?
When do I call 999? When do I call 999?
Do I have to give my name if I ring 999 or my local Garda Station? Do I have to give my name if I ring 999 or my local Garda Station?
How can I report a noise complaint? How can I report a noise complaint?
How can I thank a member of An Garda Síochána? How can I thank a member of An Garda Síochána?
How do I complain about a member of An Garda Síochána? How do I complain about a member of An Garda Síochána?
I am a transition year student. Can I do work experience in An Garda Síochána? I am a transition year student. Can I do work experience in An Garda Síochána?
Where can I get information about domestic violence? Where can I get information about domestic violence?
I have lost my passport. What do I do next? I have lost my passport. What do I do next?
How many Garda Members are there? How many Garda Members are there?
How can I get old service records of a parent or grandparent who served in An Garda Síochána? How can I get old service records of a parent or grandparent who served in An Garda Síochána?
I am receiving unsolicited offensive e-mail. What should I do? I am receiving unsolicited offensive e-mail. What should I do?
Where can I go for advice on internet safety? Where can I go for advice on internet safety?
I am doing a college project. Where can I get crime statistics? I am doing a college project. Where can I get crime statistics?
How do I renew my GNIB card? How do I renew my GNIB card?
If I already have a firearms certificate, extended by the Garda Commissioner, can I apply for a new firearm certificate for an additional firearm during this extended period? If I already have a firearms certificate, extended by the Garda Commissioner, can I apply for a new firearm certificate for an additional firearm during this extended period?
If arrested, how long can I be detained for? If arrested, how long can I be detained for?

 

Page Description Short 
How do I report a crime or a missing person?
How do I report a crime or a missing person?

To report a crime or a missing person you should ring your local Garda Station

  • Information about reporting a missing person is available in the Missing Persons Section
  • In the case of emergency ring 999.
  • To report an incident in confidence ring the Garda Confidential Telephone Number 1800 666 111.
When do I call 999?
When do I call 999?

You should call 999 in the case of an emergency. An emergency is any incident which requires an immediate Garda response. Examples of emergencies are:-

  • A danger to life
  • Risk of serious injury
  • Crime in progress or about to happen
  • Offender still at scene or has just left

In all other circumstances when reporting a crime you should contact your local Garda Station. You can find out details of your local Garda Station in our Station Directory. Anyone with information regarding a crime can also ring the Garda Confidential Telephone Number 1800 666 111.

 

Contact details of your local Garda Station should be readily to hand in both your home and place of work, and on speed dial on your home and mobile phones. 

Do I have to give my name if I ring 999 or my local Garda Station?
Do I have to give my name if I ring 999 or my local Garda Station?
Although it will assist the Gardaí if you provide as much information as possible, you do not have to give your name if you ring to report an incident. To speak to the Gardaí in complete confidence ring the Garda Confidential Telephone Number 1800 666 111.
How can I report a noise complaint?
How can I report a noise complaint?
If you would like to report a noise complaint immediately you can ring your local Garda Station. However persistent noise should ideally be referred to the Department of Environment, Heritage and Local Government. The Department of Environment website contains useful information about Neighbourhood/Domestic Noise pollution, faulty alarms, commercial and construction noise pollution and the Environmental Noise Regulations 2006.
How can I thank a member of An Garda Síochána?
How can I thank a member of An Garda Síochána?

The best way of thanking a member of An Garda Síochána is to write to the Superintendent in charge of the station to which the guard is attached.

 

You can ask a Garda for his or her name, Registered Number and Station at the time of the incident. If it is after the event and you do not have the Garda’s details, you can ring your local station for help in identifying him or her.

 

E-mail is not currently available at all Garda Stations.

How do I complain about a member of An Garda Síochána?
How do I complain about a member of An Garda Síochána?
If you would like to make a complaint about a member of An Garda Síochána you should contact the Garda Síochána Ombudsman Commission  or your local Garda Station.
I am a transition year student. Can I do work experience in An Garda Síochána?
I am a transition year student. Can I do work experience in An Garda Síochána?
There is huge demand for work placements with An Garda Síochána, with limited placements available. However where we can, we will try to accommodate requests for work experience. To enquire about the possibility of getting a placement, please contact your local Garda Superintendent. To find out who your local Garda Superintendent is please visit our Station Directory.
Where can I get information about domestic violence?
Where can I get information about domestic violence?
To find out how to go about issuing proceedings (e.g. safety order) please contact your local District Court Office. If you live in Dublin please contact the Dublin District Family Law Office, Dolphin House, East Essex Street, Dublin 2. Details of these offices are available at www.courts.ie, or you can ring the Courts Service on +00353 1 888 6000. You can also call your local Garda Station for assistance in this matter.
I have lost my passport. What do I do next?
I have lost my passport. What do I do next?

If you have lost your passport, or if it has been stolen, you should immediately report the loss to the Passport Office or to your nearest Irish Embassy or Consulate. To obtain a new passport you need to complete a passport application form [APS1 if resident in the State, APS2 if resident elsewhere]. This should be witnessed by a Member of An Garda Síochána if you are resident in the State or by one of the eligible witnesses listed on the APS2 form if you live elsewhere. For further information please visit the website of the Department of Foreign Affairs.

 

It is advisable to have a photocopy of your passport with you when travelling. This will greatly assist in getting an emergency passport if your passport is lost or stolen.

How many Garda Members are there?
How many Garda Members are there?

There are 14,547 members of An Garda Síochána. These are broken down per Rank as follows:

 

Commissioner: 1
Deputy Commissioner: 2
Assistant Commissioner: 11
Chief Superintendent: 39
Superintendent: 167
Inspector: 317
Sergeant: 2,078
Garda: 11,932*
Total: 14,547

 

*This includes Probationer Gardaí at Phase IV of their Student/Probationer training as these members have been attested.

 

Figures valid as at 31.12.09.

How can I get old service records of a parent or grandparent who served in An Garda Síochána?
How can I get old service records of a parent or grandparent who served in An Garda Síochána?
Service Record details can be obtained from the Garda Museum and Archives Section, telephone +353 1 666 9998 or by e-mail to museum@garda.ie. Many service records for the Royal Irish Constabulary and the Dublin Metropolitan Police are also available.

 

I am receiving unsolicited offensive e-mail. What should I do?
I am receiving unsolicited offensive e-mail. What should I do?
You can report unsolicited offensive e-mail at www.hotline.ie. This service provides an anonymous facility for the public to report suspected illegal content encountered on the Internet, in a secure and confidential way. The Hotline, run by the Internet Service Providers Association of Ireland (ISPAI) since November 1999, is part financed by the European Commission’s Safer Internet Plus Programme. It is supervised by the Department of Justice, Office for Internet Safety, in cooperation with An Garda Síochána and is a member of INHOPE, the International Network of Hotlines.
Where can I go for advice on internet safety?
Where can I go for advice on internet safety?
You can find out about internet safety at www.makeITsecure.ie. This is an all Ireland website dedicated to Internet security and is sponsored by the Department of Communications, Energy and Natural Resources, the Northern Ireland Department of Finance and a number of key software companies including Microsoft, British Telecom, Eircom and Vodafone.
I am doing a college project. Where can I get crime statistics?
I am doing a college project. Where can I get crime statistics?
The Central Statistics Office is responsible for producing crime statistics and publishes them on its website.
How do I renew my GNIB card?
How do I renew my GNIB card?

For information on renewing your GNIB card and for other information relating to Immigration please visit our page about the Garda National Immigration Bureau

If I already have a firearms certificate, extended by the Garda Commissioner, can I apply for a new firearm certificate for an additional firearm during this extended period?
If I already have a firearms certificate, extended by the Garda Commissioner, can I apply for a new firearm certificate for an additional firearm during this extended period?

Yes. Any person (including existing firearm certificate holders) may apply for a new firearm certificate for a firearm (on form FCA1) under the new legislation which came into force on 1st August 2009.

 

For further FAQ's in relation to Firearms licensing, please see "Firearms Licensing" tab on left.

If arrested, how long can I be detained for?
If arrested, how long can I be detained for?

All persons arrested are informed firstly why they are arrested and if they are detained, the duration of their detention will vary depending on the particular power of detention used.  Each case is different, however please see document below - 'Guidance on Detention Periods' which is a summary of the various powers of detention – this is provided as guidance only!

'Guidance on Detention Periods'

Section 4 Criminal Justice Act 1984

 

Person can be detained for up to 24 hours:

• First 6 hours – extended by Sergeant
• Second 6 hours – extended by Superintendent
• Final 12 hours – extended by Chief Superintendent

Offences which carry 5 year jail term qualify. 

* See 1. below for reasons why clock can be stopped.

Section 30 offences Against the State Act

Person can be detained for 72 hours:

• 24 hours
• 24 hours – extended by Chief Superintendent
• 24 hours – extended by District Court.

Offence usually involves firearms/explosives.

# See 2. below for reasons why clock can be stopped. 

Section 2 Criminal Justice (Drug Trafficking) Act 1996

Person can be held for up to 7 days:

• 6 hours
• 18 hours – extended by Chief Superintendent
• 24 hours – extended by Chief Superintendent
• 24 hours – Chief Superintendent applies to District Court for extension
• 72 hours – Chief Superintendent applies to District Court for extension.

# See 2. below for reasons why clock can be stopped.

Section 50 Criminal Justice Act 2007


Person can be held for up to 168 hours = 7 days:

• 6 hours – extended by Sergeant
• 18 hours – extended by Superintendent
• 24 hours – extended by Chief Superintendent
• 72 hours – Chief Superintendent applies to District Court for extension
• 48 hours – Chief Superintendent applies to District Court for extension.

# See 2. below for reasons why clock can be stopped.

Offences which qualify for Section 50 detention –

w Murder involving the use of a firearm or explosive,

w Murder in which Section 3 of the Criminal Justice Act 1990 applies (includes the murder of a Garda or

     Prison Officer).

w An offence under Section 15 of the Firearms Act 1925 (replaced by Section 42 of the Criminal Justice Act 

     2006) – possession of a firearm with intent to endanger life …. Minimum sentence – 10 years …. Maximum

     sentence – Life imprisonment.

w An offence under Section 15 of the Non Fatal Offences against the person Act 1997 involving the use of  

     firearm (false imprisonment).


*1.  With consent of prisoner a rest period will apply between the hours of 12am and 8am, this is  
       excluded from period of detention – effectively the clock is stopped.

       Clock is also stopped if prisoner needs to attend hospital and also if taken to court in connection
       with an application relating to the lawfulness of his detention.  Again, this time is excluded from 
       the period of detention.

# 2. Clock is stopped if prisoner needs to attend hospital and also if taken to court in connection
       with an application relating to the lawfulness of his detention.  Again, this time is excluded from 
       the period of detention.