An Garda Síochána values the special relationship it has with victims of crime. We are committed to maintaining a helpful and supportive relationship with you. Looking after your concerns and needs is a priority for us.
All members of An Garda Síochána will treat victims with dignity and respect - whatever your gender, race, religious beliefs, ethnic origin, sexual orientation, age, nationality, disability, economic circumstances, marital or family status or if you are a member of the Traveller community.
We aim to be courteous, helpful, respectful and professional. If you are upset about a crime or other traumatic incident, we will respond to your needs in a caring and sensitive manner. In certain cases, such as murder, road traffic fatalities and kidnappings, Garda Family Liaison Officers, (FLOs) will be appointed. FLOs are appointed to keep victims’ families informed of the progress of the investigation, and to ensure that they are afforded appropriate and relevant information and practical support. There are currently 350 specially trained FLOs in An Garda Síochána.
The updated Garda Charter for Victims of Crime takes account of both the support and expectations of victims and new developments in our victim support services and networks. To read the Garda Charter for Victims of Crime click on link on right.
Making an initial report